Despatch and Delivery
All deliveries are subject to prior authorisation of your payment.
All products ordered from Dietaid shall be sent to you via Royal Mail (occasionally a commercial courier service may be used instead). Dietaidt shall endeavour to despatch orders within 5 working days after receiving payment from you.
Delivery charges vary according to the destination and weight of your parcel. If the cost of sending your parcel exceeds the standard charge we have implemented for your region, we may email you with a revised cost which we request you pay before we despatch your order.
Every effort will be made to deliver the goods within a reasonable time period. If Dietaid is unable to deliver the goods within 30 days of receiving your order, Dietaid will inform you as soon as possible and you will be entitled to cancel the order and obtain a refund which has been debited from your credit card for the goods. Dietaid will not be liable for any loss or damage suffered by you through reasonable or unavoidable delay in delivery.